Ilovekickboxing
Reviews and Complaints
Why am I being charged
Preferred solution: Just want the money back that was taking out of my account before I close my card out with the bank
User's recommendation: If you sign up do not use a debit card because you will have to cancel your debit card because they wont stop taking money out of your account
Groupon had visits left need to look up?
Preferred solution: Deliver product or service ordered
Refund
Location
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Verified Reviewer | Dallas, TexasDissatisfied
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boca Raton, FloridaUnreachable
Preferred solution: Let the company propose a solution
Membership help
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Verified Reviewer | Mount Vernon, New YorkCustomers being charged monthly dues while the gym has been shut down for two months during Covid state of emergency
User's recommendation: Be careful which location you choose to join. Alot of them are run by a set of their own rules and if something goes wrong your pretty much left to deal with them on your own.
Annoyed Potential Customer
Preferred solution: Full refund
User's recommendation: Ask questions, do research and do not sign the contract unless you are 110% confident!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hempstead, New YorkDon't throw your money away
On January 30th after a $30.70 trial session, I signed up for a 6 month membership with iLoveKickboxing (ILKB). I paid in full, by debit, to try and save a bit of money.
Total was $875.75.
Week later, I received an email:
"From: Tee C: ilkbrefund@***.com;
Date: Fri, Feb 8, 2019 at 15:17
Subject: ILKB
Dear iLoveKickBoxing.com Member,
As stated in the preceding email, the studio is closed. We will be issuing you a full or partial refund for your membership purchased in January. Please confirm this email will accept e-transfers or if you would prefer a cheque, please respond with your mailing address. All refunds will be issued in the next three weeks."
As you can guess, no refunds have been issued.
Headquarters stated that it is a franchise and I need to speak to the owner.
The owner is Craig Thompson of Burlington Bay Inc.
o\a iLoveKickboxing in Ontario Canada.
Also known as 256**** ONTARIO INCORPORATED, and he is no where to be found.
thompsoncraige@***.com
I have sent several emails - still no response.
The studio is closed, their voice mail is full, and their social media has been deleted.
I have an open case with the BBB after the Ministry of Consumer Services told me to contact the Office of the Superintendent of Bankruptcy Canada. I did, but there is nothing filed under any of the names I have found.
I know it is just $906.45, but I would like it back.
Thank you for listening.
- Crooks
- Bad customer service
- Thieves
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellmore, New YorkCancelation and Costumer Service
- High-energy
- No one has returned my call
- Cancelations
- Costumer care
Preferred solution: Full refund
User's recommendation: You think this is a great life changing moment for you... and it is..until something happens! DO NOT DO IT DO NOT DO IT DO NOT DO IT DO NOT DO IT
Membership I want to cancel it
Preferred solution: Cancel and refund this weeks feel
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Verified Reviewer | Deer Valley, ArizonaMembership cancelation
- Friendly and up beat atmosphere
- Bad customer service
- Cancelation
- When calling no one ever available
Preferred solution: Cancelation
Membership I want to cancel it
- Classes are fun
- When calling no one ever available
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGym closed due to Covid but I still got charged
- Upbeat positive mood
- Instructors are fun and encouraging
- Excellent workout
- Business ethics
Preferred solution: Refund only for the April charge $120 because the gym is closed
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I am having the same issue. I did get a response and they are continuing to hold me to my contract even though they are not providing the service.
I have contacted my states Attorney general’s office and the referred it to the consumer protection agency. They were very helpful. I canceled in March, paid march membership dues and got charged again in april.
They will not be in business long doing this to their customers in a crisis like this. Good luck!