Ilovekickboxing - Good workout-horrible business
Purchased a Groupon, first workout was great, instructor was helpful and nice, the problem was the owner. The owner of the Raleigh location made me feel very uncomfortable, constantly staring at people while working out and then blocking me from walking out with a sales pitch.
I wanted to come back to take another class- I had a Groupon for 10- and he wouldn't let the girl at the front desk schedule me for two weeks- saying that his studio was so busy. When I returned, I had another good workout but I was then accosted by the owner, he literally came in between me and the door.
He told me I needed to sign up that day and that I couldn't use the remainder of my Groupon unless I signed up. No thank you *** I will never go back.
Reason of review: Poor customer service.
Location: 8629 Glenwood Ave #105, Raleigh, NC 27617, USA
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I purchased the internet special, boxing gloves and 3 classes included. After my first workout session the manager/owner showed me the membership prices and wanted me to sign up then.
I told him I was not prepared to pay that membership at that time. He gave me a business card and told me to let contact him the next day to let him know if I was going to join. He never offered me the other 2 classes that came with the deal or asked when I was available to come back. He just wanted the membership money.
I will not be going back there. Found somewhere better...
wow tks for sharing. i was about to sign in for the membership but after reading your review i will be looking for another option.